What information do we collect?
We only collect information that is necessary for us to provide your goods and services. This includes information that allows us to improve the services we offer and that allows you to consider related goods and services which you may find useful or interesting. Information we collect includes the following:
Information that you provide
To become a registered member, you will need to provide us with details including your name, address, contact details and email address. If you buy products through our web store you may also choose to give us your credit card details and other delivery addresses (such as your office address).
How we use the information we collect
In general, we only use the information we collect to:
Facilitate and ensure the integrity of transactions.
Improve the design, features and functions of the site;
Provide information of interest to you; and
Offer you goods or services.
We keep your information secure
We recognise the value you place on the privacy and security of your information. Once your data is on our servers, we ensure it cannot be accessed or tampered with by anyone unauthorised. Security features include:
Requiring the entry of your username and password before your personal information is transmitted to a computer;
Only employing staff in whom we have the highest confidence and ensuring that it is a condition of their service that they only access your information for proper reasons;
256 bit encryption technology
Protect your confidentiality
To ensure that unauthorised users can't access your information, please keep your username and password confidential and remember to sign out when you have finished using our website.
We keep accurate data
We try to ensure that all our information about our members is complete, accurate and up-to-date. In many cases, we will only become aware that information is incorrect by accident (e.g. by a shipping agent telling us your address has changed) or because you tell us.
You can access and correct your information
We will provide you with access to the information that we hold about you whenever you reasonably request it. We can refuse you access to the extent that giving you access would:
Pose a serious and imminent threat to the life or health of any individual;
Have an unreasonable impact on someone else's privacy;
Involve us in breaking a law or court order;
Prejudice law enforcement or the maintaining of security; or
We can change this policy
We can amend or add to this policy from time to time. The policy currently applying will be displayed on this page.
If you have any questions or concerns, please contact us and we will do our best to help.